FREQUENTLY ASKED QUESTIONS



1) WHAT DO I NEED TO GET STARTED WITH A STORAGE RENTAL?
Answer : Your drivers license or form of ID that has your current address, and a method of payment (cash, check, credit or debit card).


2) DO YOU CHARGE ANY FEES OTHER THAN RENT?
Answer : No. We do not charge an “administrative fee” Which is nothing more than you paying for someone to enter your information into the computer.
If you’re late on the rent we charge a $10 late fee.
If you write us a bad check there’s a $30 return check fee.



3) DO YOU MAKE YOUR CUSTOMERS PAY FOR INSURANCE?
Answer : No.
If you would like insurance many home owners policy’s can provide that, you may already be paying for that as part of your policy, check with your insurance agent.
If you have renters insurance again check with your insurance agent to make sure your belongings are covered.
If you want to self-insure you may do that however keep in mind we do not insure your belongings only our building.


4) WHAT HOURS CAN I ACCESS MY UNIT?
Answer : You have access to your belongings at all times 24 hours a day seven days a week.


5) DO I HAVE TO ENTER INTO A LONG-TERM LEASE?
Answer : No All rentals are month to month.
The only exception would be if there was a special that requires a certain amount of months that you rent a unit to get a discount.



6) IS THERE A FEE TO RESERVE A UNIT EVEN IF I AM NOT SURE THAT I WILL ACTUALLY NEED IT?
Answer : No


7) IS THERE A SECURITY DEPOSIT?
Answer : No


8) WHEN IS THE RENT DUE?
Answer : The rent is always due on the first day of the month and it’s late after the fifth day.


9) WHAT HAPPENS IF I RENT IN THE MIDDLE OF THE MONTH?
Answer : You only pay for the days of that month. For example, if you rent on the 15th day of the month and the month is 30 days long you only pay 1/2 of the monthly rent as a minimum, If you choose to pay for the1/2month and the next full month in advance you can do so when you move in.


10) CAN I SET MY RENTAL PAYMENT UP ON AUTO-PAY SO I DON'T HAVE TO WORRY ABOUT COMING IN TO MAKE A PAYMENT?
Answer : Yes,
You can tell us at any point during the rental that you would like to have your payment made automatically either through a debit card or a credit card.



ABOUT US

We are a privately owned, family operated, self-storage facility in Culpeper VA. Our goal is to provide excellent customer service and treat you with the respect you deserve. We realize you work hard for your money and we want you to stretch it as far as it will go. If you need storage units we are the place to go.